I live in NYC. Most neighborhoods here have a Starbucks
sprinkled about every few blocks. One neighborhood I frequent has two of them
on the same block.
Because of my lifestyle, I find myself at Starbucks
frequently. I live very far uptown. Oftentimes I don't have time to go home
between meetings or between an appointment and picking my child up at school.
I'll find a Starbucks, get some coffee or tea, iced or hot, depending on the
season. I'll get out my iPad and do something useful until its time to do the
next thing on my agenda.
I consider myself an expert at Starbucks.
Everything I am about to write applies to every Starbucks
I've ever been to. It is also true for every independent coffee shop and
smaller chain establishments. Anyplace
that serves a variety of caffeinated and non-caffeinated beverages. Anyplace where some people take their drinks
to go, some people stay for a short time, and some people stay there and work
for hours on end. Any place that has individual tables and communal tables.
It might be a Starbucks in midtown. It might be that tongue
twister of a place, The Coffee Bean and Tea Leaf. Sometimes I’ll get confused
and refer to it as the Coffee Tea and Leaf. It could be a homey establishment
in Williamsburg built with responsibly sourced materials. The one that only
serves organic coffee grown in Brooklyn.
For the sake of simplicity, I will just keep referring to
all of these places as Starbucks.
If you are the person taking your coffee to go, who is
texting the office as you wait, slightly impatiently for that beverage, then
I'm not writing about you today.
If you are the person getting the coffee to stay, who has a
laptop, some folders, some drawings, a to do list of stuff that you want to
power through at Starbucks, then I am writing about you. If you are an interior
designer, here to meet with some perspective clients, you too.
I see the same behavior every time I go. You get on line.
Your eyes dart nervously around. Casing the joint. Anywhere there's a limited
supply of something or a sense, real or imagined, of scarcity, the behavior
surfaces. In this case, the perceived scarcity is seats.
Your head goes back and forth from the object of desire -
the seat - and the barista making your beverage. At this point, you are in a
bigger hurry than the type-A business lady ahead of you. She's rushing to a
meeting. You're rushing to a table and chair.
So much adrenaline over so little.
Sometimes it unfolds differently. You walk in and before
getting on line you stake your claim. You snag a chair with your jacket before
ordering. Maybe you're choosy. You want a seat near an outlet. This unleashes a
barrage of nervous hovering.
Sometimes you table stalk.
For a while, all of this was happening outside of my
consciousness. But when things are consistently happening and we're not really thinking
about them, behaviors can become contagious. That is what happened to me. I
started doing some of these things because the people around me were doing
them. I started feeling urgent because the people around me were feeling
urgent.
Until I didn't anymore.
One day, I became aware of the fact that there is a
predictable set of anxieties that seems to overtake people at Starbucks. I
began to watch this anxious behavior. It was interesting. It was a lot like
watching a documentary.
Then the anxiety ceased to be contagious. Then I started an
experiment. I was the only subject of this experiment. Here are the results.
Every time I go to Starbucks with the intention of drinking
beverages and working I will focus only on ordering my beverage in the
beginning. The universe will provide me with a comfortable place to work I say
to myself. I will not look around for available seats while I am ordering. I
will not scan about while adding sweetener or milk to my beverage.
Once my beverage is all nice and customized and I've grabbed
some napkins, then I allow myself to choose a seat and sit down.
It always works out. Every
single time.
The vast majority of the time, I find a seat immediately.
Oftentimes, in spite of it being crowded, I have more than one seat to choose
from. Sometimes there is an abundance of seats. Sometimes, it's pretty tight,
but someone will get up just in time for me to sit down.
There was one time recently when things looked a little
dicey. Every seat was taken, and there were people standing and anxiously circling people who were seated but
looked like they might get up soon. It reminded me of this show I used to watch
as a kid called Wild Kingdom.
I wanted no part of it.
It was a beautiful day. There is a lovely, shady public
space with tables and chairs half a block away. I parked myself there for a
bit. I got some work done. I got some fresh air.
Again and again it worked out, one way or another. Then I
realized that it would always work out. That the feeling of not enough was a
feeling and not a fact.
I idly thought about what might have happened if I had all
this work to do but there were no seats at Starbucks and it was raining or
snowing, making the public area impractical.
There is a public library two blocks away. There are regular
tables and chairs along with these comfortable leather armchairs with a little
desk attached. You can't drink coffee there but you can take some time to book
shop. I have a particular fondness for the new fiction and new non-fiction
sections. As long as I have my iPad and a to do list there will be space for
me. Having plans A, B and C takes all of the concern right out of it. It’s all
good. It's all something to look forward to.
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